We at Perfect Timing have been in business since 1998 selling brand name watches at great discounts. Providing you with a great shopping experience is extremely important to us and we strive to do that with integrity and great service.
We stand behind our products with a two-year warranty on watches and a 30-day money back guarantee on every item.
All our products are brand new, packaged in the original manufacturers' boxes and come with manufacturers' manuals or booklets.
The authenticity of every watch is guaranteed and the serial numbers on all watches are in original, unaltered condition.
We acquire our goods from many authorized sources in large quantites and we resell to wholesalers in the industry. You, the consumer, are thereby also able to benefit and pick up these goods at heavily discounted wholesale prices.
If you have a specific model that you are interested in, please email us for a quote. Most likely,we have it or can get it for you.
At Perfect Timing our only concern is making the customer happy. If for any reason you are dissatisfied with any aspect of our relationship, we would like to hear from you.
Mytimepiece.com is glad to accept returns on our merchandise. Returns are quick and simple and may take as little as 3-5 minutes over the phone with one of our courteous customer service representatives.
Refund: All merchandise to be returned or exchanged must be in new and unused condition. There are no returns or exchanges on special ordered items. Merchandise cannot be accepted for return or exchange when the item purchased was worn, scratched, or sized. Please make sure the original manufacture's packaging is intact; all manuals, booklets and warranty cards are included; and the "Not Returnable If Removed" label is still attached.
Returned merchandise must be accompanied by a valid Return Authorization Number on the shipping label or package (never write anything on the manufacturer's box). A Return Authorization Number can be obtained by calling Mytimepiece.com, toll-free, at 800-370-7470.
Mytimepiece.com will accept returned merchandise for a refund in the original form of payment for 30 days from the date of purchase. Shipping charges are not refundable and will be assessed on items which originally were shipped for free.
Exchange: Mytimepiece.com will be happy to accept exchanges on items purchased within 30 days from the date of purchase. You will receive credit for the total amount of your purchase less the original shipping charges, which will be applied towards your new purchase. There is a limit of one exchange per order.
The customer is responsible for shipping the returned merchandise to our main warehouse at 5001 Avenue I, Brooklyn, NY 11234. The customer is advised to use a traceable courier and insure their package for the full purchase price as Mytimepiece.com cannot be responsible for packages that don't reach our warehouse. Please allow 7-10 days from the time we receive your package for returns or exchanges to be processed.
Defective Items: Rarely there might be an instance where the watch is received damaged or defective. Should this occur, please contact us as soon as possible and we will rectify it immediately. All defective and guarantee claims must be submitted within 10 days of receipt of merchandise and must be returned to Mytimepiece.com within 14 days of receipt of merchandise.
Still Have Questions? Contact Customer Service
For questions regarding products, order delivery, or returns, please contact MyTimepiece Customer Service:Contact this sellerPhone:800-370-7470
For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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